Why you choose ESSENWI?

ESSENWI are committed to develop fundamental telescopes for all ages of beginners. We provide high quailty products and make out many guides to help beginners. We hope will can be your first telescope and bring you to astronomy.

For Shopping:

1. How long will I get the telescope?

The telescopes are in US Amazon Warehouse, it will take 2 days(business days) handling time and 4-6 days(business days) to shipped.

2. Where was telescope from?

The telescopes were made in China, and ESSENWI had own factory to produce high quality telescope. If you need large mount of telescopes, you can also choose us.

3. What types of telescopes are available?

There are2 types of telescopes:
- Refractor: Uses lenses to gather and focus light.
- Reflector: Utilizes mirrors to capture and redirect light.

4. Do telescopes come with warranties?

Yes, telescopes often come with 1 year warranties provided by the ESSENWI.

5. How can I contact customer support if I have additional questions or issues?

For any further questions or assistance, you can reach our customer support team through our contact page or by calling our dedicated helpline. We are here to help and provide you with the support you need.

For Using Telescopes:

1. What can I expect to see with a telescope?

With a telescope, you can observe various celestial objects, including the Moon, planets, star clusters, nebulae, and galaxies. The level of detail visible will depend on the telescope's aperture, atmospheric conditions, and the object being observed.

2. How do I find objects in the sky?

It depends on what you are looking for, planets and stars will both appear as pinpoints of light with just the naked eye, when use your telescope, you will notice that one will twinkle and the other doesn’t. Some telescopes come with accesories will help you find objects in the sky. It can also be helpful to learn about the shapes and orientation in the sky which will help you locate clusters of stars.

3. How do I take photographs with my telescope. What do I need?

At first, you can assemble the phone adapter after you have focused on your target, then you can take photos with your phone. On the other hand, you can also use camera to take photos if you have connection.

4. How do I maintain and care for my telescope?

To keep your telescope in good condition:
- Store it in a clean, dry place.
- Cover it when not in use to protect it from dust and debris.
- Clean the optics gently using appropriate cleaning tools and techniques.
- Avoid touching the optics directly with your fingers.
- Follow the manufacturer's instructions for maintenance and periodic alignment.

If you have any questions about using telescopes, you can follow us to get more information that we will update in our blogs. You can also search your needs on Youtube, Reddit and some social medias to get help from large group of astronomers!

FAQ